Privacy Policy

At ShobBD, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

Information We Collect: When you create an account, place an order, or contact our support team, we may collect your name, phone number, email address, delivery address, and payment related information. We may also collect basic technical information such as your device type and browsing activity to improve our services.

How We Use Your Information: We use your information to process and deliver your orders, communicate order updates via SMS, WhatsApp or email, provide customer support, improve our website and product offerings, and send you promotional offers if you have opted in.

Payment Information: Online payments are processed through secure, PCI compliant payment gateways. ShobBD does not store your card or mobile banking credentials on our servers.

Sharing of Information: We do not sell your personal information to third parties. We may share necessary details with our delivery partners solely for the purpose of completing your order, and with service providers who help us operate the website, under strict confidentiality.

Cookies: Our website uses cookies to enhance your browsing experience, remember your preferences, and analyze site traffic. You can disable cookies in your browser settings, though some features may not work as intended.

Data Security: We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse.

Your Rights: You may request to access, update, or delete your personal information at any time by contacting our support team.

Changes to This Policy: We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date.

Contact Us: For any privacy related questions, please reach out to us at rasel@shobbd.com or +8801740262730.